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TERMS AND CONDITIONS

The information on this website and associated toolkits are not a replacement or substitute for medical care or medication. The information on this website and associated toolkits are not for people suffering with psychosis, schizophrenia or any dissociative personality disorders. If you are unsure as to whether these tools and techniques are safe for you to use then please consult your own healthcare professional.

This website is provided by FreeMind Productions Ltd (company number 06545847). Use of our products and this website is subject to these terms of use. It is important that you read and understand these terms of use before you start to use our products and this website. You can print and keep a copy for your reference. We may amend these terms of use at any time and any revised version will be effective immediately that it is displayed on this website.

In the event of any comments or questions concerning these terms of use, please contact us by e-mailing Tom Fortes Mayer at tom@freemindproject.org

Our intellectual property rights

We own or are licensed to use all intellectual property rights in and to this website (including its design and the text, graphics and other materials appearing on it) and all technical infrastructure relating to it.

“FreeMind” and its logo are UK trademarks of FreeMind Productions Ltd.

The recordings available through this website are copyright FreeMind Productions Ltd.

Access to and use of this website

In accessing any part of this website, you agree:

  • not to use this website in such a way that disrupts, interferes with or restricts the use of this website by other users;
  • not to upload, display or transmit any materials through this website which are false, offensive, defamatory, threatening, obscene, unlawful or which infringe the rights of any other person anywhere in the world;
  • not to reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of this website or attempt to transmit to or via this website any information that contains a virus, worm, trojan horse or other harmful or disruptive component; and
  • not to change, modify, delete, interfere with or misuse data contained on this website and entered by or relating to any third party user of this website.

Material contained in this website may be downloaded, viewed and printed for personal use provided that no trade mark, copyright or other proprietary notices contained in or appearing on such material are removed in whole or in part. Material contained in this website may not otherwise be copied, reproduced or redistributed in whole or in part without our prior written consent. In particular it must not be reproduced or exploited for commercial gain. All other rights are reserved and users must seek our permission before making any other use of material contained in this website.

Privacy policy

If you supply personal details to us through this website then you consent to our maintaining, recording, holding and using such personal data in accordance with our full ‘Privacy Policy’ which can be found by clicking here.

Exclusions and limitations of liability

The information on this website and associated toolkits are not a replacement or substitute for medical care or medication. Please consult your healthcare professional before making any decisions regarding your own medical or medication needs.

The information on this website and associated toolkits are not for people suffering with psychosis, schizophrenia or any dissociative personality disorders. If you are unsure as to whether these tools and techniques are safe for you to use then please consult your own healthcare professional.

In using the toolkits you may experience very powerful emotions. Some people may find these experiences very disturbing and in rare cases certain individuals may feel their quality of life is affected negatively for a period of time. This is often a sign that the system is working but for some individuals that process can be very uncomfortable.

All decisions to use the information and the exercises and toolkits on this website are made at your own risk.  The information published on this Website is made available as a public service, without any express or implied warranties of any kind, and does not constitute advice or a recommendation to you that the products and services advertised on this website are suitable for you in your personal circumstances.

Owing to the nature of the Internet we cannot guarantee that this website or any websites to which it is linked will always be available to users, or that it will be free of all viruses and technical defects of any description. You should ensure that you have appropriate protection against viruses and other security arrangements in place whilst using the Internet.  We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of this website or that it will be timely or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or bugs. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this website.

Although every reasonable effort has been made to ensure that the information on this website was accurate at the time of publication, it is subject to variation at any time without notice and we do not give any warranty that any such information will be accurate or complete at any particular time or at all.  We accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on this website.

We may suspend the availability of this website at any time in our absolute discretion.

You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of this website and any information provided by you. You must bear the risk associated with the use of the Internet.

This website and any information or other material contained in it are made available strictly on the basis that you accept it on an ‘as is’ and ‘as available’ basis. Where you rely on any information or other material contained in it, you do so entirely at your own risk and you accept that all warranties, conditions and undertakings, express or implied, whether by common law, statute, trade usage, course of dealings or otherwise in respect of this website are excluded to the fullest extent permitted by law. We exclude all liability whatever, to the fullest extent permitted by law, in respect of any loss or damage resulting or arising from any non-availability or use of this website or of any other website linked to it, or from reliance on the contents of this website or any material or content accessed through it.

Links

Links from this website are provided for information and convenience only and we have no control over and cannot therefore accept responsibility or liability for the content of any linked third party website. We do not endorse any linked website.

Jurisdiction

This website has been designed and these terms of use shall be governed by and construed in accordance with English law. Any dispute arising out of the accessing or use of this website shall be subject to the jurisdiction of the English courts.

Terms and conditions of sale

Products and services
We reserve the right to change any products and services offered for sale on this website, and their prices, specifications and availability at any time and with effect immediately from the publication of the change on this website.

All product and service descriptions are approximate and for information purposes only.

Every effort is made to keep information regarding product or service availability on this website up to date. However, we do not guarantee that this is the case, or that products or services will always be available.

Order process

All orders are subject to acceptance and availability. You will be notified by email if any product or service ordered is not available, and you will have the option either to wait until the item or service is available or to cancel your order.

It is your responsibility to provide us with a valid email address so that we can contact you if necessary.

Any orders placed by you will be treated as an offer to purchase the product or service from us and we have the right to reject such offers at any time prior to acceptance.

You shall be responsible for ensuring the accuracy of the details provided on the order form and we will not accept an order unless all details requested on the order form have been entered correctly.

You acknowledge that any automated acknowledgment of your order that you may receive from us shall not amount to our acceptance of your offer to purchase products or services advertised on this website.

The conclusion of a contract between you and us will take place when we accept your order by debiting your credit or debit card or electronic payment account.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing, or ordering from, this website.

Each product or service purchased may be sold subject to additional specific terms and conditions relating to that product or service including, without limitation, terms and conditions concerning estimated delivery times, the manner of performance of a service and warranties. Please ensure that you read any such additional terms.

We are entitled to refuse any order placed by you and will not be required to provide an explanation.

Delivery of products

Products will be delivered to you at the address provided by you on the order form, or by download from this website.

You will become the owner of products you have ordered when they have been paid for and delivered to you.

Any dates quoted for delivery of products are approximate only and we shall not be liable for any delay in delivery of products however caused.

Payment

All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of publication. Prices quoted are for delivery (in the case of products) and for performance (in the case of services) in the United Kingdom unless otherwise specified. Prices are in Pounds Sterling unless otherwise specified.

Payment will be debited and cleared from your debit/credit card or electronic payment account before the delivery of your products or the commencement of the provision of the service to you.

By placing an order, you consent to payment being charged to your debit/credit card account or electronic payment account as provided on the order form.

Product returns

If you are not happy with your purchase for any reason, you can return it to us and we will refund you with the amount you paid for that item.

All we ask is that you inform us by email or post and return the product within 14 working days from the day after you received it in unused condition and in or with the original packaging.

You should allow up to 21 days from receipt by us of your returned product for your refund to be processed.  We will normally refund you using the same payment method that you used to purchase the product.  Postage and packaging charges will not be refunded.  This does not affect your statutory rights.

This offer does not apply to products delivered by download from this website.

Cancellation

Please note that you are entitled to cancel any contract completed with us provided that you give notice of cancellation in writing to us (in the case of products) within 7 working days from the day after the products are received by you, or (in the case of services) within 7 working days from the day after our acceptance of your order.

If you do cancel a contract, then you must either return the products to us (if we so request and at your cost) or retain possession of any products and ensure that such products are kept in the same condition as they were in when they were delivered to you until such time as the products are collected by us.  We will notify you when we wish to collect the products. We will charge the cost of collecting the products to you.

This entitlement does not extend to products delivered by download from this website.

Intellectual property

The products and services offered on this website are protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that these intellectual property rights shall remain with us or (as applicable) with our licensors.

The products offered on this website may only be used for personal non-commercial purposes.

Products and services offered by us may be subject to copyright, trademark or other intellectual property rights in favour of third parties. We acknowledge those rights.

Limitation of liability

We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these terms by reason of any delay in performing, or any failure to perform, any of our obligations if the delay or failure was due to any cause beyond our reasonable control.

We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for:

  • any indirect or consequential losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation.

In any event, our maximum liability to you in respect of any claim relating to a product or service purchased from this website shall not exceed [the cost of that product or service].

Severance

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

Force Majeure

We shall have no liability for delays or failures in delivery or performance resulting from circumstances beyond our reasonable control.

Governing law and jurisdiction

The laws of England and Wales will govern these terms and you irrevocably agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.

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